Frequently Asked Questions
About Remnant
At Remnant Oil Apothecary, we believe skincare should be simple, intentional, and thoughtfully crafted. Our products are handcrafted in small batches using ingredients such as grass-fed tallow, botanical infusions, herbs, and essential oils. Every product is created with a commitment to quality, transparency, and care—bringing together traditional ingredients and modern craftsmanship in every jar, bottle, and bar.
Products & Ingredients
Tallow skincare is made using rendered animal fat, traditionally used for generations to nourish and protect the skin. Tallow contains naturally occurring fatty acids and vitamins that help support the skin's moisture barrier and leave skin feeling soft, hydrated, and cared for.
We use grass-fed tallow because we believe quality ingredients matter. Tallow has been used in traditional skincare for centuries and is valued for its rich composition and skin-loving properties. We carefully select ingredients that align with our commitment to simple, intentional skincare.
No. Properly rendered tallow has very little natural scent. Any aroma you notice comes primarily from the herbs and essential oils used in each product.
We formulate our products using thoughtfully sourced ingredients such as grass-fed tallow, botanical oils, herbs, beeswax, clays, and essential oils. When a product requires additional ingredients for safety or stability, such as a preservative in our lotion, those ingredients are always clearly listed.
Whenever possible, we choose organic ingredients. While not every ingredient is certified organic, we prioritize quality sourcing and transparency in every formulation.
No. We do not use synthetic fragrance oils. Products are scented with pure essential oils or naturally aromatic botanical ingredients.
Many of our customers have dry, sensitive, or easily irritated skin. Because every person's skin is unique, we recommend reviewing ingredient lists carefully and performing a patch test before full use.
Our products are handcrafted in small batches using natural ingredients. Seasonal changes, herb infusions, and natural ingredient variations can cause slight differences in color, texture, or scent. These variations are normal and do not affect product quality.
Product Care
Store products in a cool, dry place away from direct sunlight and excessive heat. Proper storage helps maintain freshness and consistency.
Most products are best used within 6–12 months after opening. Products containing water should be used within the timeframe indicated on the label.
Yes. Because our products contain natural oils, butters, and tallow, they may soften or melt if exposed to high temperatures. This does not affect the quality or effectiveness of the product.
Refrigeration is not necessary. However, some customers prefer to refrigerate certain products during the summer months to maintain a firmer consistency.
Orders & Shipping
Most orders are processed and shipped within 2–5 business days. During product launches, holidays, or high-volume periods, processing times may be slightly longer.
Once your order ships, you will receive an email containing tracking information so you can follow your package's journey.
Yes. Local pickup may be available for customers in our area. Available options will appear during checkout.
We offer local delivery in select areas when available. Delivery options will be displayed during checkout if applicable.
If your order arrives damaged, please contact us within 5 days of delivery and include photos of both the product and packaging. We'll work with you to resolve the issue as quickly as possible.
Customer Support
We're happy to help. Contact us and tell us a little about your skin type, concerns, and goals, and we'll do our best to guide you toward products that may be a good fit for your needs.
You can reach us through our Contact page or by emailing us at rising@remnantoilapothecary.com. We strive to respond as quickly as possible.
You can subscribe through the signup form on our website to receive product launches, restocks, special offers, and updates from the apothecary.
Wholesale
Yes. We offer wholesale opportunities for select retailers, boutiques, farm stores, gift shops, and specialty businesses interested in carrying Remnant Oil Apothecary products.
Yes. Select products are available through retail partners. Follow us on social media or contact us for current locations and availability.
We'd love to connect. Contact us through our website or email us directly with information about your business, and we'll be happy to discuss wholesale opportunities. You can reach us through our Contact page or by emailing us at rising@remnantoilapothecary.com. We strive to respond as quickly as possible.
Still have questions? Email us at rising@remnantoilapothecary.com